Privacy Policy

BestCarItems ("we", "our", "us") operates the website bestcaritems.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or purchase our products.

By using our website, you agree to the collection and use of information in accordance with this policy.

We collect the following types of information:

• Contact information — name and email address when you use our contact form.
• Order information — billing details, shipping address, and payment information are collected and processed by our payment partner, Whop (whop.com). We do not store your payment card details.
• Usage data — browser type, pages visited, time spent, and referring URLs, collected automatically via cookies and analytics tools.
• Communications — any messages you send us via email or the contact form.

We use the information we collect to:

• Process and fulfil your orders
• Respond to your enquiries and provide customer support
• Improve our website and product offerings
• Send order confirmations and shipping updates
• Prevent fraud and ensure website security
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We use cookies and similar tracking technologies to improve your browsing experience, analyse site traffic, and understand where our visitors come from. You can control cookie settings through your browser. See our Cookie Policy for full details.

We work with the following third-party services that may process your data:

• Whop — payment processing and order management
• Google reCAPTCHA — spam prevention on our contact form
• Vercel — website hosting and infrastructure
• Google Analytics — anonymous website usage statistics

Each third-party service has its own privacy policy governing the use of your information.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 12 months. Order records may be retained for up to 7 years for accounting and legal compliance.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict how we process your data
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at bestcaritems2018@gmail.com.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses 256-bit SSL encryption for all data in transit.

Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy, please contact us at bestcaritems2018@gmail.com or through our contact form.